Frequently asked questions
Why are measured values occasionally not displayed in the personal account?
It might not be possible to clearly allocate measured values (e.g. if the values differ greatly from the last measured value) if several persons are linked to one scale. In this case you will see a note directly on the start page of your personal account. When you click on this note you will be taken to a table view of the measured values that cannot be allocated. There you will be able to either allocate the values to your personal profile or discard them.

Friday, 24. May 2019
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